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Need help with Prompt Guard? We're here to assist you with privacy protection questions, extension setup, and troubleshooting.
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We typically respond within 24 hours during business days
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Frequently Asked Questions
Quick answers to common questions about Prompt Guard.
How does Prompt Guard protect my privacy?
Prompt Guard processes all data locally in your browser. Your prompts and detected sensitive information never leave your device. We only collect minimal data for Pro subscriptions (email for authentication) and nothing for free users.
Which AI platforms are supported?
We support ChatGPT, Claude, Gemini, Grok, Perplexity, Copilot, DeepSeek, Mistral, and many other popular AI assistants. Visit our features page for the complete list.
Is Prompt Guard free to use?
Yes! The free version protects Personal Information (PII) from 20+ countries. Pro features include API key detection, secrets detection, and entropy-based detection for unknown secrets.
How do I upgrade to Pro?
Click the "Upgrade" button in the extension popup or visit our pricing page. Pro subscriptions start at $4.99/month with annual discounts available.
Having trouble with the extension?
Try refreshing the page, clearing your browser cache, or reinstalling the extension. If issues persist, contact us with details about your browser version and the problem you're experiencing.
For urgent security concerns or privacy questions, you can also reach us directly at support@promptguard.in